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In a 2016 survey of travelers by Phoenix Marketing International, one of Zervas's projects, the Bellingham International Airport, was ranked the top passenger-rated small airport in the nation.  It also obtained the highest ranking of all size airports of 93 percent!

Article by Tampa Bay Times:    http://www.tampabay.com/news/business/airlines/tampa-international-airport-ranked-best-large-airport-in-the-nation-by/2272903